MANAGEMENT SYSTEMS: THE OPERATING SYSTEM OF A COMPLIANT ENTERPRISE
Official operational framework and labor regulations of DL Pinnacle Law Firm. We prioritize confidentiality, discipline, and a professional environment to ensure the highest quality of legal services.
WORKING PRINCIPLES
I. OBJECTIVES
To ensure the confidentiality, integrity, and safety of all client files and legal proceedings.
To prevent unauthorized leakage or uncontrolled exchange of sensitive information externally or among unrelated personnel.
To strictly comply with the professional confidentiality obligations of lawyers as prescribed by the Law on Lawyers and the Code of Ethics.
II. SCOPE OF APPLICATION
Applicable to all DLP personnel, including: Director, Lawyers, Legal Assistants, Legal Secretaries, Accountants, Administrative staff, and Interns.
Any individual working for, performing tasks for, or having access to documents, files, or information belonging to the Company is obligated to comply with these regulations.
III. ACCESS CONTROL & AUTHORIZATION RULES
Each case file is assigned to a Primary Associate/Lawyer in charge.
Personnel are only permitted to access and work with files assigned to them or for which they have specific written authorization.
Unauthorized opening, copying, storing, or forwarding of documents belonging to files not assigned to the individual is strictly prohibited.
Administrative, accounting, and secretarial staff may only access administrative information (contracts, quotations, etc.) upon request and approval by the Person in Charge.
Case assignments must be approved by the Director/Managing Partner.
IV. COMMUNICATION & CASE DISCUSSION RULES
Discussions regarding case content must only take place in official internal meetings involving the assigned personnel.
Discussing case details with non-assigned personnel is strictly prohibited.
V. DATA PRIVACY & SECURITY
Client or case information must not be shared externally without written approval from the Person in Charge.
All case documents must be:
Stored in dedicated folders with password protection (for electronic files).
Kept in locked cabinets (for physical files).
Upon case completion, all records must be returned to the company’s archive; no individual copies are to be kept outside the official system.
VI. DISCIPLINE & SANCTIONS
Violating confidentiality regulations or unauthorized access to files will result in disciplinary action, up to termination of employment and liability for damages.
Disclosure of client secrets may be prosecuted under the law and the Code of Professional Ethics for Lawyers.
VII. CONFIDENTIALITY COMMITMENT
Each staff member must sign a separate "Non-Disclosure Agreement (NDA)" upon hiring, to be kept in their personnel file.
Signing this commitment is a prerequisite for case assignment.
Individuals who have not signed the commitment are not permitted to participate in any case.
VIII. IMPLEMENTATION PROVISIONS
These regulations are effective from the date of signing.
All personnel are obliged to read, understand, and strictly comply.
Director
(Signed)
Lawyer Nguyen Ba Tung
LABOR REGULATIONS
(Issued under Decision No. 304/QD-DLP dated January 27, 2019, by the Board)
Article 1. Working Hours
Working Hours: Monday to Friday, from 8:00 AM to 5:00 PM.
Break Time: From 12:00 PM to 1:30 PM.
Work Duration: 7.5 hours/day, 37.5 hours/week.
Article 2. Attendance Regulations
All employees must report for duty before 8:00 AM daily.
If unable to arrive on time, employees must notify and obtain approval from the Management.
Tardiness will be subject to disciplinary action, including potential termination or deferment of pay raises depending on the severity.
Article 3. General Conduct
All staff must maintain a professional demeanor and focus during working hours.
Calls, messages, and emails must be responded to immediately upon receipt.
All work-related information must be kept strictly confidential.
Article 4. Leave Policy
Leave requests must be submitted at least 24 hours in advance and require approval from Management.
The number of leave days must comply with Company policy and current Labor Laws.
Leave exceeding the paid quota is only permitted with specific approval from Management and will be unpaid.
Article 5. Information Security
All company-related information must be kept secret and only disclosed to authorized individuals.
Sharing confidential company information with third parties without Management’s permission is strictly prohibited.
Article 6. Working Environment
All employees must maintain cleanliness and order within the office.
Ensure a positive atmosphere; bullying or quarreling within the company is strictly forbidden.
Article 7. Disciplinary Actions
Violations will be recorded by Management, and a disciplinary level will be proposed.
Violations will be reviewed by the Board, with penalties ranging from warnings and bonus cuts to dismissal or legal action.
Director
(Signed)